Privacy policy

The short version

MakeITBetter LLC only collects what you choose to send, uses it to help you, and doesn’t sell it to anyone.

What gets collected

• Contact form: your name, email, phone number if you add one, and your message.
• Booking a call: Microsoft Bookings collects your name, contact details, and the time you pick.
• Business questionnaire: the answers you submit through Microsoft Forms.
• Calls and texts: your phone number and whatever you share when you call or text (720) 767-2892.
• Payments: card payments and invoices are handled by Chase, and Zelle goes through your bank. I don’t see or keep your full card number.
• Site visits: basic visit statistics, like which pages get viewed, through the stats tool built into WordPress.com. WordPress.com may also use a few cookies to run the site and count visits.

How it’s used

To reply to you, schedule appointments, put together quotes, do the work you ask for, and keep basic business records like invoices. Visit statistics help me see which pages are useful.

Who else handles it

The site and contact form are hosted on WordPress.com, which is run by Automattic, and form messages are checked for spam by Akismet. Bookings, forms, and email run on Microsoft 365. Calls and texts go through Google Voice, and payments go through Chase. Each of these companies has its own privacy policy.

How long it’s kept

Messages and job notes are kept while they’re useful for your service. Business records like invoices are kept as long as tax rules require. After that, they’re deleted.

Your devices and files

When I work on your devices, I only open what the job needs. Anything I see stays private and is only used for that job, unless the law requires otherwise.

What I don’t do

I don’t sell or rent your information, and I don’t add you to a mailing list without asking. It only goes to the services listed above, or to someone else if the law requires it.

Children

This site isn’t meant for children under 13, and I don’t knowingly collect their information.

Your choices

Want to see, correct, or delete the information I have about you? Email Mikias@weMakeITBetter.tech or call or text (720) 767-2892.

Changes

If this policy changes, the date at the top of the page changes with it.